It ’s been three hebdomad since the Apple Vision Pro started shipping to customers , and we now have written report that should be of concern to former adopters . Several owners are reporting that cracks in the front glass are abruptly appearing on the headset , raising questions about the Vision Pro ’s durability .
On Reddit , userdornbirn send a photoof a clearly visible line in the nose area of the Vision Pro . Dornbirn states that the headset was n’t dropped or experienced impact of any kind . After polishing the front , the Vision Pro was placed in the case , and was n’t moved at all . When dornbirn opened the case later , the crack was there .
The crack is enough of a concern , but there ’s more . Dornbirn pay $ 499 for AppleCare+ coverage , which should provide a free transposition , but when dornbirn went to the Apple Store , congresswoman there wanted to charge up a $ 300 resort fee . Reddit user xerodyzepoints outthat the $ 499 for AppleCare+ is the fee to buy the plan ; the $ 300 fixing fee is similar to a deductible and the cost of repair is actually much eminent ( $ 799 ) without AppleCare+ . However , after just three weeks , a crack should be covered under the standard warranty .
How can this happen in the first home ? Dornbirn call back that the bombardment was still plug into the headset when he put it away , so the theory is that this caused the headset to warm up and the glass to crack . If that ’s the case , that ’s a serious intention defect . Several exploiter have replied to dornbirn ’s post , posit that they ’ve experience the same thing – with standardised - wait cracks . This form could indicate that the fissure is a producer defect , so Apple should replace the units for free .
Apple has not point out on the situation . user on Reddit who have a crack headset say that the Vision Pro is n’t affected by the flaw , and since it ’s idiotic to have to pay for a manufacturing defect , users are concord on to their flawed headsets with the Leslie Townes Hope that Apple will finally deepen its insurance policy and fix the VIsion Pro for loose or provide detached surrogate .
So , if you have a Vision Pro , don’t store it with the battery secure in . Apple has a lot tease on the Vision Pro , so it may be a issue of time before Apple gets more feedback to analyze and addresses the issuing . Hopefully , the companionship does n’t react like it did years ago when report ofG4 Cube crackspopped up – the company pronounce they were normal artifact of the manufacturing process and never issued a fixing . exchangeable issues cropped up in 2018 withwidespread reports of bent on iPad Pros , but again , Apple claimed it was normal and never issued a recall or fix .
For more information about the Vision Pro translate ourin - depth Vision Pro reviewand train out ourVision Pro superguide .
