Seagate has played down expert problems experienced in recent weeks by user of the company’sMomentus XThybrid hard drive despite ongoing query to its support assembly .
In a statement , the company agreed that a lilliputian identification number of users of Apple ’s MacBook Pro that set up the drive as an upgrade were live unexpected performance hiccups , beep , and a refusal to whirl down in power - saving musical mode .
The company of late put out a new firmware update , SD24 , to address the issue which is useable fromthe company ’s funding situation . This should also have resolved a less terrible issue experienced when using the XT on some Windows microcomputer , Seagate say .
However , Seagate ’s technical staff still come out to be troubleshoot blue screen of death ( BSOD ) and performance issues when using the XT on Windows and problem with Macs even after the SD24 update installed .
Despite the party ’s assertion that only a modest number of user are affect , the backup assembly has a lively radical of threads covering problems experienced by exploiter .
“ We have encourage all exploiter to assure they have SD24 debase on their drive while Seagate locomotive engineer uphold to cultivate to isolate the MacBook Pro symptoms and provide a fix in another microcode revision , ” read a Seagate financial statement .
The XT concept was first tried out by Seagate three yr ago as a direction of combining fast but expensive flash memory with a boring but crummy spinning hard disk . The launching was not a achiever , partly because the small amount of flash and the want of support for operating system beyond Windows Vista .
Last May , Seagatecame back with a Modern version of the drive , the XT , boast 4 GB of onboard New York minute and cut-rate sale started to climb up off the level . The level of the drive is to improve flush times and overall diligence operation compared to a conventional disk - only drive .
