Apple is undergoing some staffing changes that include the elimination of societal media documentation stave . As a result , Apple will soon no longer furnish client support through X / Twitter , YouTube , and its Apple Support Community , according toMacRumors .
Most concerning is that Apple will no longer have officials who post to theApple Support Communityforum , whichlaunched 12 years ago . It is a very active WWW resource for users to talk over progeny with Apple products . MacRumors ’ paper does not express if the forum will stay available for users to assist each other without official input , or if it will be occupy down totally .
The Notes app has some awesome out of sight trick . A favorite of ours : how to turn inclination into checklists.#AppleSupportpic.twitter.com/6fdzsRT1i4
@AppleSupportdebutedon March 3, 2016, with a tip about the Notes app. According to the report, Apple will no longer tend to the account starting in October.
How to get support from Apple
Apple has aSupport websitethat point how client can get assistance from Apple . It offer access to Apple ’s vast database of financial support document that you may search through . The Support internet site also provides a means to chat with or babble on the phone to an Apple Support illustration – for phone calls , users have to fill out an online form and ply a phone number , and then an Apple rep will call the client . Apple also offers anApple Support appfor the iPhone and iPad .
customer can also jaw the Genius Bar at their local Apple Store . assignment are call for and can be made on theApple Store websiteby finding a store and then clicking the “ Make a reservation ” link . Not all Apple Stores allow for Genius Bar services . Learn more about booking a Genius Bar appointment .
MacRumors report that the employee who worked in social media roles have the option to switch to a phone - based support role , but chat - based use are not offered . Those who decline the option will involve to find employment outside of Apple .
Macworld has asked Apple for verification of these changes and will update this article if we get wind anything .
