There have been a routine of issues with Apple ’s MacBook models over the years . In some cases Apple has service programme where it will ready your MacBook for free , in other typeface the Macs have been recalled by Apple due to safety number .
We ’ll be given through the various MacBook recalls – full details below . These overhaul programs and recalls admit the pursuit :
We ’ll also explain how you’re able to cognize if your MacBook Pro or Air has been recall .
In certain cases it is crucial to get the part replaced as in the past some Apple laptops were banned from flights as they were considered to pose a attack risk .
verbalize of repairs – Apple has been forced to include a repairability grievance for all its products on the French Apple Store . Read about that here : Apple ram to divulge repairability of products in France . We also examineApple repairs : monetary value usher and how recollective fix take .
M1 MacBook Pro and MacBook Air screens
There have beenreports of check screens from M1 MacBook possessor . Some users have take that the silver screen of the computer has inexplicably and all of a sudden break through . Reports have been share onApple ’s support forumsandReddit , among others .
unluckily , users have been severalise by Apple musical accompaniment that they are responsible and that the damage is not covered by the warranty . However the company has published a support document detailing how to avoid cracked screen . More here : Apple secern users how to avoid cracked screens .
MacBook Pro battery recall and flight ban
Certain MacBook Pro models have been ban from flights pursue Apple ’s callback of sure models sold between September 2015 and February 2017 . Some of these MacBook Pro models are jibe with batteries that “ may overheat and flummox a fire safety risk , ” according to Apple .
The US Federal Aviation Administration has alerted airlines to the recall . This means that if you are fly to or inside America , you wo n’t be able-bodied to take a recalled MacBook Pro on as carry - on luggage , nor will you be able to check it in as payload .
Accordingto Bloomberg , the European Union Aviation Safety Agency come out warning about these MacBook Pro models earlier in August .
Various air hose managed by Total Cargo Expertise , including TUI Group Airlines , Thomas Cook Airlines , Air Italy , and Air Transat , have implemented a staring ban on these laptops , with employees told : “ The 15 in Apple MacBook Pro laptop computer , sold between mid-2015 and February 2017 is prohibited on instrument panel any of our mandatory carriers . ”
Laptops that have replaced shelling wo n’t be impacted , according to a TUI spokesperson who spoke to Bloomberg . We take over that you would take to examine that the battery transposition has train place .
It ’s not only the 15 in MacBook Pro that is affected by a bombardment issue . Apple has also indicated that the barrage inside the 13 in MacBook Pro can also inflate – although this is considered less of a risk than the 15 in issuing .
MacBook Pro battery recall program details
The no rainfly proscription relates to Apple ’s 20 June 2019 voluntary recollection of some 15 in MacBook Pro social unit which contain a battery that may overheat and nonplus a safety risk , according to the company .
In a public press outlet the company say that : “ Because client prophylactic is a top priority , Apple is asking client to stop using affected 15 - column inch MacBook Pro whole . ”
The electric battery yield connect to the 13 in MacBook Pro ( detail by Apple on itswebsite ) suggests that a element in certain 13 in MacBook Pro may betray “ do the build - in battery to expand ” . That sounds a fleck refer , but Apple says it is not a guard take .
The company will replace eligible batteries , free of flush .
How to tell if your MacBook Pro is recalled
If you own a 15 in MacBook Pro whole purchased between September 2015 and February 2017 – known as MacBook Pro ( Retina , 15 - inch , Mid 2015 ) – it may be part of the battery recall . You ’ll be able to identify whether it ’s admit in the reminiscence by the serial number which can be ground by dawn on the Apple Logo and choosing About This Mac .
you could then confabulate Apple ’s websitehereto obtain out if you are eligible to the battery replaced . Enter your computer ’s nonparallel identification number on the program page to see if it is eligible for a electric battery replacement . If you are the shift will be free of charge .
As for the 13 in MacBook Pro , the outcome is with non - Touch Bar units manufacture between October 2016 and October 2017 . you may enrol your serial number on Apple’swebsiteto find out if your Mac is included .
MacBook Pro (2016-2017) battery replacement
This might vocalise standardised , but this one relates to batteries that ca n’t shoot down beyond 1 % , rather than posing a fire hazard . Less dangerous , but still extremely annoying .
All MacBook Pro models launched in 2016 and 2017 , both the 15 in and 13 in models with and without the Touch Bar , arepotentially susceptible to the issue , although Apple take only a pocket-sized proportion have actually experienced it .
break out Apple’ssupport documentto see if you ’re eligible and for more details of how to take your barren replacement .
MacBook Air logic board issue
Back in 2019 Apple revealed that some 2018 MacBook Air simulation may suffer from a problem that may require their logic board to be exchange .
owner who qualify for the repair computer program will have received an email .
The specific of the problem are unclear , but Apple ’s solution seems to be to replace the logic board . While Apple does n’t have an official program for this exit , it should exchange the system of logic board for free if its staff office determine that it is affected by the issue . This should be the case for four years from the purchase date – so it could run until 2022 .
MacBook Pro display issues
As of May 2019 Apple has been fly the coop a backlight service program for 13 in MacBook Pro buy between October 2016 and February 2018 . This includes the MacBook Pro from 2017 .
MacBook Pro backlight service program details
grant to Apple touch on laptop may :
The job was make by a flex overseas telegram that is too poor . MacBook Pro models make up after 2018 are untouched because a longer flex cable television was used .
Apple introduce this service programme in 2019 . In 2021Apple broaden the service program , so that it is valid for five years from the original purchase date or three twelvemonth from the service syllabus ’s commencement date ( May 21 , 2019 ) , whichever is long .
Apple will serve qualifying laptops for free . These include :
To get out if your Mac qualifies get across on the Apple logotype in the top left and prefer About This Mac .
More info is available on the Applewebsite .
MacBook, MacBook Pro & Air keyboard issues
There were well advertise problem with the keyboard on Apple ’s laptops from 2016 to early 2020 . We detail those emergence in a separate chronicle here : MacBook Keyboard military issue .
MacBook keyboard service program
The problem was related to the excogitation of the keyboard of these MacBook laptops . The so called Butterfly pattern meant that rubble could get immobilize under the Francis Scott Key causing key to stop working . The job was that the whole keyboard demand to be supersede to rectify the trouble .
After a lot of charge Apple started a armed service program in which it would replace affected keyboards free of commission . There is more information about this program on Apple’swebsite .
If your MacBook laptop is affected then you may experience the following issues :
There is a complete list of recalled Mac laptops on Apple ’s web site . These admit :
MacBook Pro SSD recall to prevent data loss
Non Touch Bar simulation of the 13 in MacBook Pro sold between June 2017 and June 2018 could be affected by an issue with the SSD that might cause you to suffer worthful data .
MacBook Pro SSD service program details
Apple has state that “ a special issue of 128 GB and 256 GB self-colored - state of matter drives ( SSD ) used in 13 in MacBook Pro ( non Touch Bar ) unit have an consequence that may ensue in data point loss and failure of the drive . ”
There is more information on Apple’swebsite .
How to tell if Apple will fix your MacBook Pro
The issue applies to 13 in MacBook Pro units trade between June 2017 and June 2018 . Apple has emailed those with affected exemplar – strike that they were registered with Apple .
The specific model is the 13 in MacBook Pro , 2017 , with two Thunderbolt 3 ports .
However , you may enter your nonparallel number on Apple ’s website ( tick on the connection above ) to find out if your Mac is eligible for the program .
Apple will ready the issue for free if your MacBook Pro is eligible . There ismore entropy here .
Other problems with MacBooks
Below we will detail some of the other known problems with Macs , and where we are cognisant of fixes we will portion out them .
MacBook Pro popping speakers
in short after the 2016 MacBook Pro got into users ’ hands , reports of loud crackling and pour down noises through the Speaker started to appear on community assembly . It was ab initio thought that , the racket only come if the drug user boot into Microsoft Windows using Boot Camp . However , one Macworld reader has point out that :
“ I have a 2017 MacBook Pro and I had loudspeaker replace 2 times due to them popping . And I had not installed Windows , it all happen in MacOS . So it is 100 % a hardware issue and not Boot Camps fault . ”
Some users even report that their MacBook Pro loudspeaker were permanently damage by the noise when Windows was booted , which subsequently intend the speakers no longer work then they booted back into macOS . The good speaker in particular seems to be affected in this way .
The trouble does n’t seem to have go by . Reports suggest that the 2018 MacBook Pro is also face issuance with the speakers .
There are report onRedditand YouTube from substance abuser who are experiencing a collapse sound from the speaker , even at a relatively low volume .
“ The greaves disturbance is detectable after a few minute whilst listening to audio file cabinet or YouTube character of website , ” claimed one Reddit poster who had his novel MacBook Pro replaced and found that the issue remained . He suspects that it ’s the driver . Other bill poster distrust that it ’s a firmware issue .
It ’s not clear if the crepitation and pops are triggered by a system of logic display board outlet or perhaps just poor audio drivers within Windows . The latter seems the most potential , although as our commenter suggest , it could be a computer hardware takings .
You ’ll cognize if you ’re affected by this issue because , obviously , you ’ll listen the stochasticity described above should you boot into Windows . Interestingly , if you get at Windows via virtualisation software like VMware Fusion or Parallels then the exit does not arise .
The issue with the Boot Camp drivers was addressed by a software package update , so if youuse Boot Camp to boot into Windows , verify you launch the belated reading or use adifferent virtualisation appinstead .
You could also ensure that headphones are confiscate via the 3.5 millimetre audio recording sea dog before using Boot Camp to reboot into Windows , as this will quash the MacBook Pro ’s speakers being used . The crackling / pops will not be heard in the earphone . Notably , users strike by the issue report that just turning the volume dominance down has no effect ; the meretricious crackling and soda water continue .
If your MacBook Pro has been damaged by the crackles and pops then you should be able to make a warranty claim with Apple .
MacBook Pro video issues
A “ small per centum ” of MacBook Pros sell between February 2011 and December 2013 experient effect with misrepresented television and out - of - the - spicy system restarts . The trouble affected 15 in and 17 in MacBook Pros from 2011 and 15 in Retina MacBook Pros bring about from 2012 to early 2013 .
2011 MacBook Pro had plain about video issue for long time before Apple call the subject with a recall . Some MacBook owner even filed a course of instruction - action suit against Apple , allege job with the AMD graphics chips and the lead - free solder that connect the GPU to the MacBook ’s logic board were responsible for video problems and system failures .
Those touch were eligible for a detached mend prior to Feburary 2016 .
MacBook Pro problem with function keys
Back in 2018 Apple sustain that the 2017 MacBook Pro ( without Touch Bar ) was affected by a problem with subprogram samara .
In a memoranda diffuse to Apple Stores in June 2018 , Apple wrote that it had “ identified a specific universe of MacBook Pro ( 13 - column inch , 2017 , Two Thunderbolt 3 Ports ) units requiring both solid state crusade and the primary logic board to be supersede when either has a running failure,”viaMacRumors .
The note indicates that Apple has authorised free repairs for this publication , even if the social unit is out of warranty .
MacBook Pro USB-C/Thunderbolt 3 issues
There are account that not all USB - C / Thunderbolt 3 adaptor work correctly with the 2016 MacBook Pro models .
For example , unauthorised Mac repair guy and YouTube star Louis Rossmannnoted in a hand - on review(warning : include significant unsound language ! ) that some USB - C adapter not only slowed down his 13 in non - Touch Bar 2016 MacBook Pro but also appear to slow or entirely kill the MacBook Pro ’s Wi - Fi connexion . The transcriber worked utterly with a Dell laptop computer .
Meanwhile , Mac developer Khaos Tian has not only discovered that some third - political party Thunderbolt 3 loading dock do n’t work with the fresh 2016 MacBook Pro but evengot a response from somebody at Appleimplying that non - Apple certified simulation are unlikely ever to be patronage .
buy only Apple ’s own USB - C or Thunderbolt 3 adapters is the obvious solution . buy third - company adapter or docks will likely be bum but , as Apple say , only those demonstrate by Apple are guarantee to work – and there ’s still relatively few of those .
If you have a Thunderbolt 3 dock that ’s incompatible then Khaos Tian hasdetailed a machine politician that might bushel itbut it ’s very technical in nature and not for beginners .
Apple might supply a succeeding update to macOS Sierra to let in keep for non - compatible USB - C / Thunderbolt hardware but cognise Apple like we do – and mate to the fact they have their own range of adapters – we would n’t hold our breath wait for a fix . To be honest , if you ’re affected then we estimate it ’s best to sting the bullet and get new Apple - sanction transcriber .
MacBook Pro graphics failures
report of failing MacBook Pros have been flooding in since 2013 , with many owners of 2011 models with AMD graphic suffering from system crashes and hardware job that have been described as “ decisive ” . After a long postponement , Apple finally denote a repair programme , and we ’ve got all the details here . For coverage of similar programme cover MacBooks and other Apple ware , read our guide toApple intersection recall & free repair programmes .
On 19 February 2015 Apple announceda repair programfor some MacBook Pro models suffering from the computer graphic issues distinguish below .
It was not officially a substitution political program , but instead is title “ MacBook Pro Repair Extension Program for Video Issues . ”
On its support page , Apple revealed it has determined “ that a small-scale percentage of MacBook Pro systems may present distorted TV , no video or unexpected arrangement restarts ” .
The specific symptom depict by Apple include distorted or scrambled TV on the computer screen , no video on the computer projection screen ( or external display ) even though the computer is on , and the computer resume unexpectedly .
The mathematical product initially admit in the resort programme were the 15 in and 17 in MacBook Pro manikin manufactured in 2011 , and 15 in MacBook Pro with Retina models manufactured from Mid 2012 to Early 2013 . TheMacBook Pro ( 15 - inch , other 2011 ) , MacBook Pro ( 15 - inch , Late 2011 ) , MacBook Pro ( 17 - inch , former 2011 ) and MacBook Pro ( 17 - inch , Late 2011 ) and theMacBook Pro ( Retina , 15 - in , Mid 2012 ) and MacBook Pro ( Retina , 15 inch , Early 2013 ) . However , with the program only lasting four years outfit is now too late to qualify for the repair .
Here’show to discover out what model of Mac you ’ve got ; if your Mac is out of action thanks to the nontextual matter government issue , you may find it easier totype in your serial turn here .
The trouble , first egress in February 2013 and escalate throughout 2014 as more and more owners of the affected example began to experience result . While playing games , see HD television or performing another graphics - intensive labor , users have witnessed their display distort , or sometimes go completely blank . Rebooting the machine temporarily address the issue , but it almost always returns .
Eventually , many user found that their MacBook boots to a gloomy or grey-haired screenland . Currently , the only lasting resolution is to get a replacement logical system board , but that can shew quite costly without Apple Care . It ’s believed that overheat is to blame for the outcome .
Some of the reader who ’ve been in touch have said that Apple has replaced their 2011 MacBook Pro ’s logic board thanks to Apple Care , with some customers even claim to have had their logic board replaced multiple clock time .
In the past , Apple hasoffered replacement backbreaking drivesfor iMacs take 1 TB Seagate hard drives that have been known to fail , transposition MagSafe adapters , iBook logic board replacements back in 2004 , and , most recently , a MacBook Airflash computer memory drive replacement programmefor June 2012 to June 2013 models .
Concerned owners of afflicted MacBooks have set up aFacebook pageand apetition .
What to do if your Mac needs to be repaired
observe , however , that if there is other damage to your MacBook Pro that “ prevents the repair ” such as a cracked screen , they ’ll shoot you for the replenishment of that . away from that , though , the fixture program is completely spare ( and so it should be ! ) .
You ’ll be notified when your MacBook Pro has been ready and is quick to be collected , and fingers crossed the issue will have been resolved .
Are you a MacBook laptop computer proprietor experiencing an yield ? Let us roll in the hay !
marvel how many age your Mac should last for ? Read : How long do Macs last ?
