Intel on Sunday acknowledged that a bug could have its SSD 320 solid - state drives to fail , and say a firmware upgrade is on its way to address the job .
In some instance , a power loss may cause Intel ’s SSD 320 drives to break up and lose data . On rebooting the system , the system BIOS could report the SSD as take only 8 MB of memory board capacity . Intel two week agosaid the error was possibly a bug , and that the issue was being investigated .
“ Intel has multiply ‘ Bad Context 13x Error ’ utilize arduous examination methods . This ‘ Bad Context 13x Error ’ can be speak via a microcode update and Intel is in the cognitive process of validating the microcode update . A next update will define the schedule to hand over the firmware reparation , ” an Intel spokesperson said in an electronic mail argument .
The statementhas also been post on Intel ’s forums , where exploiter were sound off about SSD 320 drive crash due to king issues . Some users in the meeting place are relieved that Intel had isolate the trouble , and one poster said he would wait to establish the drive only after the firmware was issued .
Intel said it will keep deal SSD 320 crusade as only a small number of driving were pretend , the fellowship said . Intel recommended affected owners to contact customer overhaul until the microcode was issued . An Intel customer service congresswoman earlier this calendar month said private road are being interchange for those who have the error .
Intel’scustomer musical accompaniment contactsare list on its internet site , and also live chat funding .
Intel is also asking exploiter to backup information on a regular basis , follow standard closure process and to understate the unplugging of SSDs on powered computers .
The SSD 320 received positivistic reassessment after its firing in March . The effort , which is being used in both PCs and Macs , follow with storage between 40 GB to 600 gigabit .
Intel has had issues with SSDs crashing in the past . In 2009 it pull in a firmware upgrade for its X25 - M consumer SSDs a day after users complained about the software crashing drives .
