Update July 28 : Apple says the issue is now resolved . you could turn on Private Relay . If you ’re still seeing Mail image error , quit the app and relaunch it .
If you ’ve opened your Mail app this hebdomad on your iPhone or Mac and had an issue loading picture , it ’s not your web . And it ’s apparently related to a feature film you might not even be using .
harmonise toApple ’s System Status page , there is an issue with iCloud Private Relay this calendar week . iCloud Private Relay acts something like a VPN to keep your DNS platter and IP address hidden using a “ single , secure connection to observe privateness and carrying into action . ” When that link gets disrupted , there can be problem .
Since Thursday , Apple has reported an ongoing Private Relay outage affect “ some ” iCloud+ user . which can move the experience within apps that employ iCloud+ , include Safari and Mail . In this case , the yield appear to be manifesting as an error notification that come out when Modern Mail messages get in : “ Your electronic connection configurations prevent subject from charge privately . ” base on the timing , it appears related to the Private Relay egress , which is preventing images from load up as a security beat .
In this casing , “ electronic connection options ” does n’t refer to your habitation Wi - Fi or wireless connective , but rather the individual Relay mechanics . As long as the problem remain , the message will seem , and Apple does n’t offer any time chassis for when it will be fixed . In the meantime , you have two options :
However , some iCloud+ users are still see the alert message despite have iCloud Private Relay turn off on their report , so the issue appear to be affecting iCloud+ account that are n’t using the feature . Apple has n’t updated its status pageboy since the issue was confirmed at 2:34 p.m. PT Thursday , so it ’s unclear how widespread the issue is or when it might be restored .
