Should I send Apple feedback when things go wrong ? I ’m always asked this when Safari crash and I question if anybody bothers to read the error messages . And what ’s the best way to broadcast feedback to Apple ?
Yes ! Sending feedback to Apple is a great elbow room to help a majuscule company get even better . And Apple make it easy for you to place feedback with itsProduct Feedback site .
But why should you devil giving feedback to Apple ? Well , if you like Apple product you should want them to get even better , and one of the key ways to do that is by letting Apple do it what you retrieve .
“ Apple strives to convey the safe personal computation experience to students , educators , originative professional and consumers around the world through its innovative ironware , software and Internet offering , ” says the Apple Product Feedback website . “ Apple welcome your feedback on its products . ”
See also :
Does Apple listen to customer feedback?
There ’s a common misconception about Apple : that it tends not to like , or listen to its customers , and its internal excogitation team ploughs its own path regardless of what the populace mean ( and is somehow miraculously right ) . This is absolute bunk . It ’s based on a common misconception that Steve Jobs was dismissive of nidus radical , and this meant that Apple was dismissive of customer feedback in general .
Back in 2007 Jobs said : ” You ’ve got to start with the client experience and work backwards to the technology . “
Apple listens really carefully to its customers . It does n’t always believe that the proffer of customers , or journalists , are the best way to puzzle out a problem , but it ’s very cautiously attuned to what masses are say about its products . If you have a problem with a product then letting Apple know is the right room to go about it .
Arecent pollfound that 36 percent of users send feedback to Apple .
How to send feedback to Apple
How to use the Feedback Assistant app
If you ’re part of the Mac OS X 10.10 Yosemite genus Beta syllabus then you will get an additional app in the Dock called Feedback Assistant . This is used to send feedback directly to Apple .
This is significant : if you ’re running a beta adaptation of OS X you ’re more probable to bump bugs and errors , and you will be doing Apple and other Apple users a favour by reporting the trouble to Apple so it can be fixed .
Here ’s how to use Feedback Assistant .
What kind of feedback should I send to Apple?
You should sure let Apple have a go at it if you ’re accept technical issue with its software system . transmit feedback is a skilful way for Apple to know that its software ( or ironware ) has issues . What you should n’t consider is that Apple will read your feedback , get in touch with you and help with an individual problem . recollect that stat for the symmetry of people send feedback – Apple could n’t possibly treat with those millions upon of millions of substance abuser on an single basis .
If you conceive your Apple mathematical product is defective , then you should take your intersection to an Apple Store or expend theContact Apple Supportweb page .
at last , Apple is also at pains to call for that multitude do not send it ideas for new products . Apple’sUnsolicited Idea Submission Policyexplains this :
“ Apple or any of its employees do not have or consider unasked musical theme , include idea for fresh advertising campaigns , fresh promotions , new or improved product or technologies , product enhancements , processes , materials , merchandising plans or unexampled product names . Please do not submit any unsolicited ideas , original originative art , suggestions or other works ( “ submission ” ) in any form to Apple or any of its employee . The solitary purpose of this policy is to avoid likely mistake or disputes when Apple ’s products or merchandising strategies might seem similar to ideas submitted to Apple . ”
