Apple has admitted , in an internal memoranda obtain byMacRumors , that some owner of latest - contemporaries Apple Watches are account a serious screen problem described as “ mistaken touches . ”

“ Some customer may report their Apple Watch Series 9 or Apple Watch Ultra 2 is have false touch on their exhibit , ” the memorandum explains . Some customers have also referred to these issues , which cause the silver screen to jump off around or carry erratically without any drug user input , as “ ghost touches . ” They can even make the watch to start a speech sound call without license , or prevent the exploiter from entering the passcode to unlock . ( If that ’s a problem for you , take over in mind that you caninstruct the scout to unlockwhen you use Face ID on a paired iPhone . )

Apple aver it is aware of and currently investigating the issue . It ’s unknown at this point whether this will lead in a watchOS software fix , although that is hinted at by the companionship ’s advice that customer keep their software up to day of the month . We also have no timeframe for when a muddle will be bring out , or an account offered .

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In the meantime , technicians are instructed not to attempt a fixing on affected machine , but simply to tell client to try a force - restart and , if that does n’t work , await further information when the probe conclude .

The Series 9 and Ultra 2 have see something of a doomed universe since launching in gloam 2023.Display problemscausing flickering , beat , or pink flashing complications were reported last October , before both models were temporarilybanned from saledue to an unrelated legal issue .