The Danish Consumer Complaints Board has release evidence of a manufacturing mar result in power failures in some of Apple ’s iBook G4 notebook computer computers . The board has already ordered the company to refund one Danish client , and expects its findings to tempt cases elsewhere , a spokesman said on Friday .
After receiving ten complaints from iBook owners that their machines would no longer set off up , the circuit board commissioned a elaborate sketch of four complaint encounter between April and November 2006 , including a microscopic examination of the faulty automobile ’ motherboards .
The study find solder joints around a voltage regulator were flawed in such a way as to deteriorate each sentence the computers were become on or off , until they would no longer part up . However , using a clinch to apply pressure to the computers ’ casing , next to the trackpad , closed up the broken joints and let the computer to set out — a readable signal of an original design defect , the report concluded .
In the light of thetechnical report on the examination of the iBooks , published Monday , the board tell Apple to refund one client ’s money , with interest , said the board ’s effectual adviser , Frederik Boesgaard Navne . [ CQ ]
The board , part of Denmark ’s authorities - fund National Consumer Agency , had already received ten complaints about the computers , but since publish the report at the start of the week has already received five more . “ That ’s a quite a little , for us , ” Navne said .
He said that Apple has not take exception the content of the study , and the company ’s Danish resellers have even settled a number of other consumers ’ complaints since receiving the cogitation .
Apple declined to comment when contacted for this story .
The wrong iBooks were among the first G4 models Apple produced , and had an unintelligible white casing like their G3 forerunner . The machine examined , the 800MHz Model 9164LL / A and the 1GHz Model 9426LL / A , were introduce in April 2004 and discontinued in October of that year . The control panel received the complaints between April and November 2006 .
Reports of faulty G4 iBooks have come up in other country , and the control board has add a copy of its finding to lawyers for one possessor in the U.S. , Navne allege .
Apple has no obligation to abide by with the control panel ’s ordering to repay the customer ’s money , but “ If they do n’t accept our opinion , we will help the customer Eugene Sue Apple , ” Navne said .
Apple would be well - advised to settle out of court because “ We have something like a 100 percent achiever rate in our court slip , ” he warned .
Although Apple has so far refused to acknowledge this mar in the iBook G4s , it has owned up to fabrication job in the past . In 2006 it recall defective notebook computer batteries manufactured by Sony between 2003 and 2006 , and recalled some former MacBook model when users discovered that the instance chop-chop became color .
