Do you own more than one iPad ? Do they both have AT&T 3 G capability ? If so , beware . AT&T may become confused about your setup and charge you for a 3 G plan you neither want nor have . I know this is so because it happened to me .
When the iPad 2 came out , I grease one’s palms one . It was an AT&T Wi - Fi + 3 G model , exactly like the original iPad I still own . I had used the 3 G capacity of my original iPad only occasionally . After initially arrange up an account , I buy a data point programme and renewed it for the next two months . I then lay off the plan , re - enable it , commonly for just a month at a prison term , whenever I demand 3 G access code . At the time of my iPad 2 purchase , the 3 gram data design on my original iPad was dormant .
On March 20 , I made an initial purchase of a 3 G plan on my iPad 2 . I set up a new chronicle , using the same east - mail address I had used on my original iPad . The AT&T illustration that I afterward get through about this matter secernate me that this should not have been potential . He claimed that an e - mail address can only be connect with one iPad at a time . As my initial score still subsist ( even though it was not combat-ready ) , I should have been required to apply a unlike e - mail address with the iPad 2 . Either the rep was haywire or AT&T somehow made an exception for me .
After you log in, this is what AT&T’s cellular data account screen should look like when you have an active data plan.
However it happened , my undivided - destination / two - iPads apparatus may have been the precipitating cause of the problem that soon appear . Or maybe not . No one , include the AT&T rep , appears to know for certain .
In any case , the iPad 2 ’s 3 K activation succeeded . I used it for a few days while on a trip . A week or so after returning home , I decide to call off the automatic renewal of the programme . When I attempted to do so , it appeared that I no longer had an active plan to cancel ! My iPad 2 could not touch base to the Internet via 3G. Further , when I blend to preferences - > Cellular Data - > View Account , there was no indication I had ever antecedently fructify up an account . AT&T was asking for my name , destination , and credit board data all over again .
ab initio , I call back I must have already cancel the plan and forgotten . However , I did bump it odd that my account was apparently gone , instead of merely inactive . That would not have been my intent . But I figure “ who handle at this point ? ” If necessary , I would occupy about what it all meant when I next want to purchase a 3 deoxyguanosine monophosphate programme . This was the end of the matter for now . Or so I thought .
After you sign in , this is what AT&T ’s cellular data account silver screen should look like when you have an active data architectural plan .
On April 20 , I receive an e - mail from AT&T felicitate me on my successful “ auto - renew of DOM 250 MB for 30 solar day . ” Huh ? I went back to my iPad 2 to see what was belong on . Nothing had vary . I still had no 3 G connectivity and there was no indicant of an active account . So what on the dot was AT&T renewing ?
It was clear time to call AT&T Customer Service and get this sort out out . When I explicate the situation , they were similarly perplexed and ineffectual to explicate exactly what was go on . They did substantiate a track record of me having set off my plan ( although they were mirky about the item ) . Yet they confirmed I also had an combat-ready bill that had just been renewed .
That ’s when the nickel finally dropped . With the agent still on the phone , I pull in out my original iPad . Sure enough , it had an combat-ready 3 guanine connection ! Apparently , somehow , the 3 G programme that I had activate on my iPad 2 had been transferred to my original iPad . As I have said , this may have been facilitated by the fact that both accounts were registered to the same east - mail speech .
grant to the AT&T rep , there were two ways I could fix this . The first was to remove the SIM card from the original iPad and put it in the iPad 2 . The 2nd was to have the repp transfer my account information from the original iPad ’s SIM card to the iPad 2 ’s SIM card . I chose the latter method acting .
I gave the rep my iPad ’s IMEI ( International Mobile Equipment Identity ) and ICCID ( which is the SIM card ’s ID ) numbers . You canget these numbersby going to configurations - > General - > About on the iPad . With these numbers in hand , the agent was able to wirelessly transfer my account . When he was done , I had to power off my iPad 2 briefly . After restarting , the iPad 2 had an combat-ready 3 G connection . The original iPad no longer connected to the net via 3G.
To avoid further time - consuming fuss , I decided to pay the $ 15 renewal fee . However , I had the agentive role disable automatonlike renewal . My iPad 2 ’s 3 G access should send away on May 19 . Hopefully , all will now work as intended .
As a final aside , the agent told me that the SIM poster in my original iPad might not work any longer . If I afterwards render to activate a 3 GiB plan on the original iPad , and if the card fail , I would need to get a replacement SIM card from AT&T. I have n’t bother to corroborate this . With my apple go-cart in the end rolling along , I do n’t want to risk upsetting it again .
Font bug follow-up
Regarding theMac OS X 10.6.7 font bugI covered a few weeks ago , Apple has released a fix . Snow Leopard Font Update , released Tuesday , eliminates the problems .
