Consumer Reportsreallylikes Apple ’s laptops ; its tests found that Apple ’s MacBook Pro and MacBook Air were the best 17 - column inch , 15 - inch , 13 - in and 11 - inch laptops available . And , based on the results of a reviewer study , the publication also ranks AppleCare as far well than any of Apple ’s rival ’ tech support offerings .
The publication compared only three 11 - in laptops , but the 11 - in MacBook Air ’s score of 62 point on the Consumer Reports scale mystify out competitors from Gateway and HP by six and 13 breaker point , respectively . In the 13 - inch family , five of Apple ’s laptops took top spot : The 13 - inch MacBook Air amount in second , with three shape of the 13 - inch MacBook Pro and the current standard configuration 13 - in MacBook also receiving high marks .
In the 15 - inch family , MacBook Pros took the top three ranking , scoring 78 , 77 , and 76 points for the 2.53GHz Core i5 , 2GHz Core i7 , and 2.4GHz Core i5 models , severally . And in ranking the biggest laptop computer of the bunch , Consumer Reports say that two example of the 17 - column inch MacBook Pro edge out competitor from the HP Pavilion and Dell XPS .
Malus pumila ’s competitor can take some solace in that the company did n’t even make the list for Consumer Reports ’s good 14 - inch laptops — though the fact that Apple doesn’tmakea 14 - in laptop may have something to do with that . Of course , several of the Mac laptops that Consumer Reports examine for these ratings were really older model , including 13- , 15- , and 17 - column inch MacBook Pro models from mid-2010 , in addition to some of the early-2011 edition . Apple in all probability does n’t mind too much , since even the previous Pros were enough to beat out contender , but one imagines a few split are being spill ( or hairs are being pulled ) at Dell , Gateway , HP , and the rest .
Consumer Reports also published its latest rankings , base on reader surveys , for tech reinforcement and Apple took first place there , too . reader awarded AppleCare a musical score of 86 points , dwarfing the contest ; Lenovo / IBM came in second place with just 61 detail . Both Apple ’s phone - based and on-line musical accompaniment nock the magazine ’s highest possible ratings , which no other ship’s company achieve ineithercategory . Readers also report that 80 percentage of their technical issues were clear by Apple ’s tech support , while the next best company — IBM and Dell — work out proceeds only 57 per centum of the metre .
Consumer Reports has long had mixed affections for Apple ; while the company ’s figurer have often come out well , the publication notoriously refused to endorse the iPhone 4 in the wake of Antennagate , despite the twist ’s otherwise mellow ranking .
Updated 5/26 at 7:46 a.m. PT to reflect that Consumer Reports has vary its ranking since the writing of this story . We ’ve extend to out to the publication for clarification .
