Apple CEO Tim Cook on Fridayposted a public letterin the mode of his precursor , addressing the ongoing hullaballoo palisade the caller ’s Maps app in iOS 6 .
In his varsity letter , Cook write that Apple “ fall short on [ its ] dedication ” to make “ reality - class product that deliver the best experience to our customers ” with the launching of iOS 6 ’s Maps . Cook enjoin that Apple is “ extremely dark for the frustration this has do our client , ” and promises that Apple is “ doing everything we can to make mathematical function safe . ”
Cook seems to subtly address recent reportage indicate that Apple ’s conclusion to give up Google as the map data supplier for the app was spur by the lookup giant star ’s refusal to permit Apple to add necessary improvements to the mapping experience : “ We wanted to leave our customers with even honorable map including features such as turning - by - act counselling , articulation integration , Flyover and transmitter - based maps . for do this , we had to create a young version of Maps from the land up . ”
Cook reports that iOS 6 users have already explore for “ virtually half a billion locating , ” and reiteratesApple ’s to begin with statementthat “ The more our customers expend our Maps , the better it will get . ”
In the meantime , Cook suggests users can try several choice from the App Store or the Web . He specifically remark theBing , MapQuest , andWazeapps , and the mobile mapping sites forGoogleandNokia .
Cook concludes : “ Everything we do at Apple is direct at making our products the best in the reality … We will keep crop non - stop until Maps go up to the same implausibly mellow standard . ”
This is n’t the first time an Apple CEO has taken to the troupe ’s internet site to address pressing proceeds . The late Steve Jobs did so on no less than three occasions , tackle thorny subjects likedigital rights management on music , the environment , andthe lack of Adobe Flashon the troupe ’s mobile twist .
